We are Pockies. We respect your privacy and private life, but sometimes we need your Personal Data. We consider Personal Data to be any information relating to an identified or identifiable person, in conformity with the General Data Protection Regulation (the GDPR).

This policy explains which Personal Data we use and why (the Privacy Policy). Furthermore, you will read how we store, protect and process this Personal Data.

This Privacy Policy applies to our Website (the Website) and the services or products we provide (the Services). We process your Personal Data in accordance with the GDPR and all other relevant legislation and regulations in the field of protection of Personal Data, like Dutch Telecommunications Act (Telecommunicatiewet) regarding the use of cookies (the Relevant Legislation).

Are you under the age of 16?

If you are younger than 16 years old, you need permission from your parents or legal guardian to use our Website and Services.

Processing of Personal Data

In order to provide you with our Website and Services, we process your Personal Data.

Who is the controller of your Personal Data?

We are the controller of your Personal Data within the meaning of the Relevant Legislation. At the end of this Policy, you can find our contact details .

What Personal Data do we process, on which legal basis and for which specified purpose(s)

We need some of your Personal Data in order for you to use our Website and Services.

We are allowed to process your Personal Data, because we comply with the Relevant Legislation. We lawfully process your Personal Data because:

  • Processing Personal Data is necessary in order to perform our contract;
  • We have to comply with a legal obligation;
  • We have legitimate interests to process your Personal Data, where we have considered these are not overridden by your rights;
  • You have given us consent;
  • Processing is necessary in order to protect the vital interests of you or another person, or
  • Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

We make sure that the processing of your Personal Data is adequate, relevant and limited to what is necessary in relation to the purpose for which the Data is processed. 

In the table below you will read (1) which Personal Data we process (2) for which purpose(s) and (3) on which legal basis.

We shall only use your Personal Data for the following purposes or for compatible purposes. By doing so, we will not use your Personal Data in an unexpected manner. 

(Personal) Data


Legal basis

Contact Data:
-Company name;
-First and/or last name;
-Email address;
-Phone number;
-Chamber of Commerce number;
-VAT number;

We use these Data:
-To contact you;
-To correspond with you;
-For the delivery or performance of our Services to you;

We process these Data on the basis of:
-A necessity to perform the contract

Payment Data:
-Payment Data of the paying party;
-An overview of the purcases of our Services;

We use these Data:
-To send invoices;
-To update our financial administration;

-A necessity to perform the contract

Data for marketing and promotional reasons:
-First and/or last name;
-Email address;
-Phone number;
-Purchase overview;

We use these Data:
-For marketing and promotion;
-In order to make you offers;
-In order to send you our newsletter (email or text messages) and/or updates (you can always unsubscribe from our newsletter and/or updates);

-A necessity to perform the contract

Content Data related to the Services:
-Correspondence or chat messages;
-Your questions about our Services;
-Location Data;

We use these Data:
-To provide you with an optimal service;

-A necessity to perform the contract


How do we receive your Personal Data?

Personal data we receive from you:

We receive Personal Data directly from you when you order via our website or sign up for our newsletter via our website or other promotional campaigns.

Text messages and notifications

By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 4 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.

Are you obliged to share your Personal Data with us?

In some cases, the processing of your Personal Data is necessary. This is relevant, for example, when we have to process your Personal Data in order to oblige to a contract with you or to provide a service to you. Without your Personal Data, we cannot provide our Service to you.

Automated individual decision-making

We do not use automated individual decision-making. 

How do we secure your Personal Data?

We do our utmost to protect your Personal Data from being lost, destroyed, abused, altered or spread by unauthorized parties. For this reason, persons who have nothing to do with your Personal Data, do not have access to them. We ensure this by taking the following measures:

  • Encryption (encoding) of digital files containing Personal Data;
  • Secure network connections with Secure Socket Layer (SSL), or a comparable technology;
  • The access to the Personal Data is strictly limited to the employees on a ‘need to know’ basis;

How long do we store your Personal Data?

We shall not store your Personal Data longer than the period in which we need them for the aforementioned purposes. We delete the Personal Data after we no longer need them for the purpose we process them for. 

With whom do we share your Personal Data?


We may share your Personal Data with data ‘processors’ within the meaning of the Relevant Legislation. We conclude a Data processing agreement with these parties, which entails that they shall process your Data carefully and that they shall only receive the Personal Data they need to provide their service. These parties shall only use your Personal Data in accordance with our instructions and not for their own purposes. We only share your Personal Data with the following categories of processors: Shopify Payments (Stripe), Mollie, text message services, online storage services and our fulfilment services. They perform the following tasks for us: take care of the storage of personal data and the execution of payment services.

If we have a legal obligation to share your Personal Data, we will do so. This is the case, for example, if a public authority legally requires us to share your Personal Data.


We shall only process your Personal Data within the European Union. We shall only process your data outside the European Union if that country offers an appropriate level of protection for your Personal Data.

We shall never transfer your Personal Data to other countries or to other parties than those mentioned above. 


Our website may contain links to other websites. We are not responsible for the content or the privacy protection on these websites. Therefore, we advise you to always read the Privacy Policy of those websites. 

Google's Privacy & Terms

We use various Google services, including Google Analytics for web traffic analysis and Google Ads for personalised advertising. Google's data usage policy can be found at This policy provides information on how Google collects, uses, and processes data when you use Google services or visit sites and apps that use Google technologies.


A cookie is a small text file that can be sent via the server of a website to the browser. The browser saves this file to your computer. Your computer is tagged with a unique number, which enables our site to recognise that computer in the future. 

We use cookies to improve the user experience on our Website. Moreover, cookies ensure that the Website works faster, that you can visit our Website safely and that we can track and solve errors on our Website. 

You can always delete or disable cookies yourself via the browser settings. No more cookies will be stored when you visit our Website. However, please note that without cookies, our Website may not function as well as it should. 

Modifications to the Privacy Policy

We may modify this Privacy Policy. If we substantially modify the Privacy Policy, we shall place a notification on our Website together with the new Privacy Policy. We shall notify registered users in case of a substantial modification. If you are not a registered user, we advise you to consult the Website and this Policy regularly. 

Your rights

You have the following rights:

  • You can request access to your Personal Data;
  • You can request us to correct, limit or delete your Personal Data. In the event of fraud, non-payment or other wrongful acts, we can store some of your Personal Data in a register or on a blacklist;
  • You can request a copy of your Personal Data. We can provide this copy to third parties at your request, so you do not have to do so yourself;
  • You can object to the processing of your Personal Data;
  • You can file a complaint at the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you are of the opinion that we wrongfully process your data;
  • You can always withdraw your permission to process your Personal Data. From the moment of your withdrawal, we cannot process your Personal Data anymore.


In the event that you wish to exercise these rights, or in the event of other questions or remarks regarding our Privacy Policy, you can contact us via the following contact details.

Pockies B.V.
Van Boetzelaerstraat 49
1051 CZ Amsterdam
CoC: 75016842