We try to use the fastest, cleanest and sexiest couriers out there. Unfortunate for all of us, they won’t bring your Pockies for free. We try to keep shipping fees as low as possible and here is how it works.
We see you UK, also after the Brexit! That's why we apply free shipping on all orders over £50,-. We don't discriminate so standard shipping will cost you £4.99. Delivery will take 2-6 business days (no deliveries on Sunday's).
US & CANADA
For all US & Canada orders the shipping is free above around $75,-! Orders below $75,- it will cost you $14.99. It can take 6-12 business days to receive your order. Every order will be provided with a tracking number.
On orders over €50,-, you don’t have to worry because we will pay for shipping. But if you are not ready to order that many Pockies, we will ask you to pay €3.99 to help us cover some of the shipping fees. If you order before 11:30 PM ( 23:30 ), your Pockies will arrive on the next day. There are no deliveries on Sunday's btw
For our Belgian friends, the same shipment costs apply (free shipping on all orders over €50,- and otherwise €3.99). If you order before 9:30 PM ( 21:30 ), your Pockies will arrive on the next day. There are no deliveries on Sunday's.
We see you Germany! That's why we apply free shipping on all orders over €50,-. We don't discriminate so standard shipping will cost you €3,99. Delivery will take 1-3 days (no deliveries on Sunday's).
The rest of World
Of course we also deliver to the Rest of the World! Sydney, Maldives or Rio de Janeiro? We’ve got you covered. Because our couriers have to go the distance, the price is higher. For €9.99 we put the Pockies on your doormat on all orders under €100. If you love to spend more than €100 we take care of the shipping fees.
Track & Trace
When ordered, you will get an email with a Track & Trace number. Sometimes the number will get redirected to your spambox so check it out if you’re missing out.
If you wish to return your Pockies order for whatever reason, you can send us your unused items back within 14 days after the delivery date. We don’t cover the return costs of this return. In case we sent you the wrong item or a damaged item, we will definitely cover these return costs! If you want to return your order, fill in your details in our return portal and send the products you wish to return back to us. As soon as we receive your return we will make sure you will receive your money back or a replacing item.
The return address is:
Monta Molenaarsgraaf B.V. (Returns Pockies B.V.)
Polderweg Oost 19
2973 AN Molenaarsgraaf
If you wish to return multiple items from different orders, that is possible! You only need to submit one order through the return portal listed above. We would like to ask you to write down the remaining order numbers of the items, and add them to the returned package.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
Products are stocked up on a regular basis. If a product you want is out of stock, please sign up for the back in stock notification on the product page. We will shoot you an email when the product is back in stock.
- Wash to a temperature of 30 °C in a normal washing cycle
- No hot ironing, i.e. up to 110 °C and preferably without steam
- The garment may not be treated with bleach, that is, it should only be washed with detergents for the colored and fine wax
- Dp not tumble dry
THE HOUSE OF POCKIES®
Van Boetzelaerstraat 49
1051 CZ Amsterdam
European trademark: 014363196
POCKIES COMFORT RESEARCH FACILITY
Our comfort research team is working round the clock to make sure that our product will be able to withstand even the harshest of Sunday sessions. All prototypes are being put trough a heavy series of afternoon naps to ensure your peace of mind. So sit back, relax and shut up. XoXo, anonymous.