Pockies North America B.V. respects the privacy of the visitors of its website, in particular, the rights of visitors with regard to the automated processing of personal data. Because of complete transparency with our customers, we have therefore formulated and implemented a policy with regard to these processing operations themselves, their purpose and the possibilities for those involved to exercise their rights as well as possible.

If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

When you enter the website on your computer, mobile phone or tablet we receive analytical data. This information enables us to collect information on the use of our services and to improve and modify them to fulfill the wishes of our visitors

you accept the following user conditions.

The current version of the privacy policy available on the website is the only version that applies as long as you visit the website until a new version replaces the current version.

Article 1 - Legal provisions

  1. Website (hereinafter also "The website":
  2. Responsible for the processing of the personal data (Hereafter also: "The administrator"): Pockies North America B.V., established in Amsterdam, Chamber of Commerce number: 75016664

Article 2 - Access to the website

Access to the website and use is strictly personal. You will not use this website, nor the data and information provided on it for commercial, political or advertising purposes, or for any commercial offers and in particular do not use for unsolicited electronic offers.

We appreciate your trust and therefore will handle your personal details with the utmost care. Your details will be protected and treated as confidential at all times. When you place an order or access your Pockies account, we are using one of the safest and modern techniques. Your personal details are always protected and kept confidential.

We take the following measures to protect your personal data:
• Encryption of digital files that contain personal data
• Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
• The access to the data is limited to the persons that need the data
• NDAs with third parties and back-ups of the data

Article 3 - The content of the website

All brands, images, texts, comments, illustrations, (animation) pictures, video images, sounds, as well as all technical applications that can be used to make the website function and more generally all parts used on this site are protected by law by intellectual property rights. Any reproductive, repetition, use or adaptation, in any way whatsoever, of the whole or only one part thereof, including the technical applications, without the prior written consent of the responsible party, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be interpreted as tacit consent or the waiving of legal proceedings.

If you have any questions concerning Pockies Privacy Policy, please send an e-mail to This route is used to further assist you if you require information on your personal details or if you wish to modify them. You expressly have the right to modify your personal details. Should modification of our Privacy Policy become necessary, you can always find the latest information on this page.

Article 4 - Management of the website

For the good management of the website, the manager can at any time:

  • Suspending, interrupting or limiting access to a certain category of visitors to all or part of the website
  • Remove any information that may interfere with the functioning of the website or is in violation of national or international legislation or is contrary to internet etiquette
  • The website temporarily unavailable in order to be able to carry out updates

Article 5 - Responsibilities

The manager is in no case responsible for failures, malfunctions, difficulties or interruptions of the functioning of the website, as a result of which the website or one of its functionalities is not accessible. The way in which you seek connection with the website is your own responsibility. You must take all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and the data you consult on the internet.

The administrator is not responsible for legal proceedings against you:

  • Because of the use of the website or services accessible via internet
  • Because of violating the conditions of this privacy policy

The administrator is not responsible for any damage that you incur, or third parties or your equipment as a result of your connection to or use of the website. You will refrain from any action against the administrator as a result.

If the manager becomes involved in a dispute as a result of your use of this website, he is entitled to recover from you any damage that he suffers as a result of which you are still suffering.

Article 6 - Collection of data

Your data is collected by Pockies North America B.V. when you visit our website, create an account via our website, use our services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy

Personal data means: all information about an identified or identifiable natural person; an identifiable natural person who can be identified directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an online identifier or one or more elements characteristic of the physical, physiological, genetic , psychological, economic, cultural or social identity.

The personal data collected on the website are mainly used by the manager for maintaining relations with you and if necessary for the processing of your orders.

What data do we collect and how do we use your data?
To use our Website and Services, we need the following data:
• Your name
• Your age
• Your date of birth
• Your gender
• Your address
• Your residence
• Your phone number
• Your e-mail address
• Your IP-address
• Your payment details

We can also store the following non-personal data if you use our Website:
• The type of your browser
• The operating system that you use
• The internet service provider

We save the following data to your account: passwords and usernames. This way, you don’t need to provide us with your data again. We also save – for your own convenience – the data of former orders.

Article 7 - Your rights with regard to your data

Pursuant to Article 13 paragraph 2 sub b AVG everyone has the right to inspect and rectify or change his personal data or limit the processing concerning him, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at

Every request to this end must be accompanied by a copy of a valid proof of identity, on which you have signed and stating the address at which you can be contacted. You will receive a reply to your request within 1 month of the submitted request. Depending on the complexity of the requests and the number of requests, this period can be extended by 2 months if necessary.

In addition, we need your data to carry out the agreement between you and us. If you choose not to share your data, then we cannot process and deliver your orders

Article 8 - Processing of personal data

In case of violation of any laws or regulations, of which the visitors are suspected and for which the authorities need personal data collected by the administrator, they will be provided to them after an explicit and motivated request from those authorities, after which these personal details will no longer be under the protection of the provisions of this privacy statement.

If certain information is necessary to gain access to certain functionalities of the website, the controller will indicate the mandatory character of this information at the time of requesting the data.

Article 9 - Commercial offers

You can get commercial offers from the manager. If you do not wish to receive it anymore, then you can unsubscribe on the bottom of the emails

If you encounter any personal data during the visit of the website, you must refrain from collecting it or from any other unauthorized use as well as from any act that violates the personal privacy of those persons (s). The manager is in no way responsible in the above situations.

Article 10 - Storage period data

The data collected by the website administrator are used and stored for the duration as determined by law.

Article 11 - Cookies

Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our website again. This allows our Website to recognize you as a previous visitor.

We may use cookies to improve your user experience on our Website. Cookies are essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website.

By storing cookies we make sure that:
• your items are kept in the shopping cart
• you are logged in and be able to shop without hindrance
• you shop safely at Pockies
• the Website works efficiently
• we are able to track bugs, errors and abuse on our Website
• we can test improvements
• we can advise you based on your former views and/or purchases
• you can share items via social media such as Facebook and Google
• you receive complete local information

You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. We will not save cookies if you visit our Website. Please note that some Website features or services of our Website may not function properly without cookies.

For more information about the use, management and deletion of cookies for each type of control, we invite you to consult the following link to the Authority of personal data.

Article 12 - Visual material and offered products

No rights can be derived from the visual material belonging to the offered products on the website.

Article 13 - Applicable law

Dutch law applies to these conditions. The court of the domicile/place of residence of the manager is exclusively competent in any disputes concerning these conditions, except when a legal exception applies to this.

Article 14 - Contact

For questions, product information or information about the website itself, please ask:


Contact information
Pockies North America B.V..
De Lairessestraat 19, 
1071 NR Amsterdam
CoC-number: 75016664

Last update: June 7th, 2019